Ask The Experts

My widowed mother lived on her own in Ontario. I live in British Columbia. As the only child I would fly back 3-4 times a year to make sure her independent living was safe as well as healthy. We managed well like this for many years until August 2014 when everything changed. My mother’s health started to decline in various ways. After a number of falls she had become weaker and she was starting to show beginning signs of age related dementia. She was an extremely independent woman who took great pride in her home. Her greatest wish was to stay at home with her cat as company. I respected this but was at a complete loss as to what to do from this distance…who could I turn to for help? Who could I trust that my mother would get the care she needed? After investigating various agencies …I contacted First Class Home Care and had a long conversation with the owner…Terri-Lynne Rade. She promised to visit my mother immediately and assess her situation. Within days she got back to me w…

Paul and his team at First Class Home Care Inc. are extremely professional and caring. We used this service at a very emotional time for our family and it was a lifesaver. We needed help in a very short period of time and Paul and his staff rose to the occasion. The PSW’s that sat with my Dad at the hospital through the night were thoughtful, caring and went above and beyond their required duties to make my Dad comfortable. They also communicated with me to let me know how he was doing. In difficult times when a loved one is ailing, it is so reassuring to know that a service like this exists. I cannot thank Paul and his impeccable staff enough.

I just wanted to thank you again for all your help over the last month. All your caregivers have been warm, professional and genuinely concerned with Jack. We have had peace of mind the whole time they were there because we knew that they were taking care of everything. It’s good to know that if there is a need for home care in the future, we know where to look. We would have no hesitation in recommending First Class Home Care to anyone at all. Once again, thanks for providing such a great service.

Our family relied on First Class Home Care very much during our mother’s illness. We know that Mom was being well looked after which eased much worry and more so, our mother derived great comfort from the extra care and companionship. We also appreciated the professionalism of Paul and his team and the effort that was made on our behalf. Our mother sometimes needed extra care on very short notice and First Class Home Care always went the extra mile in order to accommodate us. Thank you from The Schmidt Family.

On behalf of the Price Family, we sincerely thank First Class Home Care Inc. for their outstanding care given to our mother in the past few months. First Class says it all. Many many thanks to Terri-Lynne, Paul, Joy, Pru and Tamara for all your tireless efforts and all the people at First Class. Thank you so much!